Collecting Personal Information
We will request you for your name, email address and country, when you are filling the contact forms on our web site. When you place an order on our website, we will also ask you for your shipping address, as well as phone number.
We use cookies – special text files, which are stored on your computer or device by your web browser when you access our website. The cookie usage can be altered or completely disabled in browser’s settings, but in this case some services on our website may be no longer available. These types of cookies are used:
- Session cookies: we store an anonymous session identifier for ensuring appropriate user experience while using our website.
- Statistics cookies: we collect anonymous browsing statistics through our partners Google Analytics and Facebook.
We do not collect and store credit card numbers during online orders, as the credit card payments are processed by PayPal. Please refer to their policies for more information.
Using and Sharing Personal Information
We use the information mentioned above only for processing the orders, which are placed on our website, as well as providing customer support.
We will not share your personal information to any company or person outside our company, except the information needed to process your order.
Embedded content from other websites
Some pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites may behave in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
Web marketing and visitors’ analytics
The Site uses web analytics services provided by Google, Inc. (“Google“). These services use cookies, which are text files placed on Users computer, to help the website analyse how users use the site. The information generated by the cookie about Users use of the website (including Users IP address) will be transmitted to and stored by Google on its servers. Google will use this information for the purpose of evaluating Users use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate Users IP address with any other data held by Google. User may refuse the use of cookies by selecting the appropriate settings on Users browser, however please note that if User do this User may not be able to use the full functionality of this website. By using this website, User consent to the processing of data about User by Google in the manner and for the purposes set out above.
This site also uses Hotjar in order to better understand the visitors needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.). Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device’s IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on behalf of Neurotechnology in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf. For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.
What rights you have over your data
If you have submitted any data on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
